Document No. ACA-1022
Revision No. 25-02 on Feb 1, 2025
1. Purpose
This policy outlines the State of Enrollment for Richmindale College Students. This policy requires oversight by persons academically qualified to make necessary judgements.
2. Scope
This policy applies to all Richmindale students.
3. Policy
The issuance of Official and Unofficial Transcripts requires an official request from the student using the Transcript Request Form to authorize the release of the transcripts. Although unofficial transcripts can be downloaded from the Student Portal, these requests apply to students who have completed their degree program and do not have access to the Student Portal anymore. Richmindale College may not release transcripts to students who have outstanding financial obligations, or academic or administrative issues.
In case another person requests the copy of the Transcript on behalf of the student, the student must provide the necessary information of the authorized person in the "Authorization" field of the Transcript Request Form. The person authorized by the student must present a valid identification document with a photo and signature to claim the Transcript. A valid identification must be a government-issued document such as passport, drivers’ license, etc.
Richmindale issues one original copy (digital or hard copy) of Official Transcripts to each student free of charge, upon request. Transcript request fee may apply for each additional copy (digital and hard copy). See the Other Fees section under Tuition and Fees for more details about transcript request charges.
Transcript Request Procedure
Students may request a copy of their Official or Unofficial Transcript online through the Richmindale College website, electronic mail, or personal visit to the Richmindale College office. The procedure is as follows:
Visit the Richmindale website and go to RIMS > Dashboard > Services > Request Transcript, or copy and paste the link www.richmindale.com/rims/services/transcript in a web browser to directly go to the page.
Fill out the Transcript Request Form, and click the submit button.
If the student specifies that the Transcript should be sent by courier, the student must enter the delivery address and pay the delivery cost.
In case another person receives the Transcript on behalf of the student, the student must clearly indicate the name of the authorized person on the space provided in the Transcript Request Form.
It normally takes within 10 business days for Richmindale College to process the Transcript request.
Students are notified through email when their Transcripts are ready or there is a delay in the issuance of the Transcript.
Official Transcripts can be emailed (for digital copy) or picked up (for hard copy) by the student or the students’ authorized person from the Richmindale College office, or sent by courier. The person who collects the Transcripts must show a valid government-issued identification document with a photo and signature.
Students may request a copy of their Official or Unofficial Transcript via email to transcript@richmindale.com.
4. References
None